Delivery

We aim to post items within 2 working days but may be slightly longer in busy times. All orders are sent out first class Royal Mail and standard international. There is an option to upgrade to tracked.

Please note that on international orders the recipient is responsible for paying any duties that occur when the item reaches the country of destination. ElviravvDesigns does not cover this cost.

 Returns

If you are not happy with your item or it has arrived damaged we can offer a refund or exchange within 30 days of dispatch date. If you would like to return an order please let us know buy emailing:

hello@elviravvdesigns.com

Unfortunately, we are unable to offer free shipping returns.

Return process

In the event that you would like a refund, please send your item to the address below with the following information inside the package.

• Your full name

• Order no.

• Contact details

• Refund/exchange instructions

• The unused item in it's original packaging

Please obtain a 'Proof of Postage' receipt at your local Post Office before sending for your records.

Return address
Elvira van Vredenburgh

144 Pembroke road

Muswell Hill

London N10 2JD